The staff was amazing. So helpful and friendly. We wanted to do more touring on the day we were leaving, and they kept our bags until late in the afternoon. We had dinner the night we arrived. Same staff, they work so much and so hard and yet still some of the friendliest service we have ever had (I am in the hospitality industry in the US) and these people are top notch! If you are there when they have pumpkin soup available, you have to get it, one of the best soups I have ever had!!!
Whitney
พฤศจิกายน 2567
This is such a hidden germ! The room we stayed in was fully renovated, with a nice balcony and a great view of the mountains. In general, we really appreciated the hospitality — the staff were very kind and welcoming and there were thoughtful touches like free coffee and water carafes in the communal area, as well as an “honesty bar.” After a long day of discovering beautiful Lucerne and its surroundings, you can try local beers in the garden under the shade of the trees (which seem to be frequented by locals as well.) The location is perfect as it’s very close to the city center (direct bus line, train stop 5 min walk away) but also gives easier access to Alpnachstad/mountains. We hope to be back!
Deniz
กันยายน 2567
Free secure parking was excellent and the property was easy to find. The staff were very helpful and when we had an issue with our first room, the room was changed without question. The rooms were modern, clean and well decorated. The breakfast was of a high standard and you could eat in or outside. We ate outside in the hotel at night and the food was of a good standard. The location was outside the centre, which could be a problem to some. All I would say is that the staff told us to take the no. 20 bus outside the hotel (as it is one route in and out), which took us to the bus station right in the heart of the city. We just paid by card on the bus. Getting back was just as easy, as we went back to the bus station and got the no. 20 straight back to the hotel - a great bus service.
Nigel
สิงหาคม 2567
Good breakfast, comfortable beds, quiet room with good views and balcony in a nice area. We took the train to Kries-Mattenhof and it was an easy and pleasant walk to the Gasthaus. Option to have dinner there also. Easy bus ride into Luzern from nearby. Better value for money than places in Luzern if you don't mind a bit of extra travel. Hotel lent us umbrellas because it was pouring with rain. Across the road there are several walks in a wooded area.
Wendelin
มิถุนายน 2567
The breakfast was wonderful, bed was very comfortable, and the air conditioning worked very well. Close walk to the bus to get to and from the train station. Area felt safe and was quiet. Also, several restaurants within walking distance.
Kristi
กันยายน 2567
We stayed for one night and left after breakfast to hike mount Pilatus. Our balcony had a view of the mountain, which was lovely :) The food in the restaurant was great too! Breakfast was good. Standard breakfast but good. And I was surprised and happy to find air conditioning in the room! We were happy and would recommend this place :)
Miriam
กันยายน 2567
The double room was very clean, neat, and spacious. Breakfast was absolutely delicious, and there was so much to choose from. I loved everything. We were greeted friendly by the owner/manager, who spoke great English. He also gave us info on all the attractions in Lucern, which was awesome.
Lizette
มิถุนายน 2567
The place was very clean, the staff is extremely helpful and very friendly. The hotel is located extremely close to a bus stop to the city central and train station. Walk less than 5 mins to the bus stop and about a 7-10 min bus ride to the central and train station.
Daniel
กรกฎาคม 2567
Friendly staff, excellent room conditions. Breakfast included multiple options; great coffee machine, breads, yoghurt, etc. Located 10-15 min bus ride from Central Luzern train station. You can also opt to walk 5-6 minutes to the nearest station (Matttenhof) to travel to other places. We would like to thank the staff for making our memories in Luzern an exceptional one.
Steven
ตุลาคม 2566
Hotel has good location, bus stop is 5 minutes away and it takes 10 minutes to reach the center (train station).The breakfast was basic but good, everyone should find something suitable. Room was very clean, small but comfortable. I could only have very minor complaint that the room was described as having wiev of the mountains, but the window was tiny and showed mainyl the street, that doesn't change the overall very good impression. The staff speaks english and is eager to help. Also the food in restaurant was great and not overpriced. I would definitely stay there again.
Grzegorz
พฤษภาคม 2566